One step diaper system with absorbent core.
- The most similar to disposable diapers.
- Easy to use for other caregivers.
- Absorbing material sewn or snapped inside.
- Available in newborn sizingReceive up to 80 AIO diapers
- Snap closure for custom fit
- Back elastic
- Front and back inner flaps(newborn)
- Wash Tabs (newborn)
- PUL tummy panel
- Attached absorbency totaling 6 layers of bamboo/hemp blend
All In One
DELIVERY POLICIES
• Have your diapers out by 7:00 am on your delivery day.
• Try to find a spot that is shaded or otherwise protected from the elements. Be sure that the bag is 100% zipped up. During periods of bad weather the diapers can be ruined if left open to the elements and during the summer they can attract other visitors which can also cause damage.
• The customer/ Client assumes all responsibility for the items once they are delivered. The customer/ client is responsible for finding a safe place at their home to leave items and will be charged for any items lost or stolen.
• Do not leave any diapers (clean or dirty) outside overnight and always keep the bag fully zipped when outside on delivery day.
• Customers/ Clients are responsible for damage due to moisture or insects.
• If your diapers are not available for pick-up when we arrive, we will knock on your door to try and retrieve them. If there is no answer, we will leave your clean diapers for the week and schedule another pick up time during that week for NO fee. First missed delivery is on us.
• If we arrive the following week and there are no dirty diapers available for pick-up, we will not be able to leave any clean diapers. We will leave a "Missed Delivery" note on your door so you know we were there. It is the customer's/ clients responsibility to contact us to schedule an alternate day for service for the week. There will be a $25.00 service charge assessed for our second trip to your home that week.
- If you choose not to schedule an alternate day for pick-up and delivery service, your service can be paused. Applicable charges for renting/maintaining possession of Love Joy and Clean Diaper Service items will still apply (see "Vacation/Pause in Service" below for details of applicable charges).
- After the third missed delivery, a service charge fee of $40 will be applied to your account whether you choose to receive diaper service that week or not, and will continue with each subsequent missed delivery.
• For major holidays, we will let you know our delivery schedule a week or two in advance.
• For inclement weather, you should assume we will be making our deliveries as usual unless you hear from us.
• If you need a special delivery on a day that is not your standard delivery day, we can arrange to do that with at least 3 days notice. If we deliver your diapers on a day that is not your regular delivery day, there will be a $5.00 delivery fee included with your service that week.
• Delivery days are automatically assigned by location. Customers may not choose a specific delivery day.
SERVICES AVAILABLE
- Aio (all in one)
- Fitted
- Combo (a+b)
- Wash My Stash
- Rental Covers
Step 1: Clients/customers choose a Diaper method. (A-E)
Step 2: Clients/customers commit to a three month period and sign terms and conditions agreement.
Step 3: Option to Add Accessories
As in cloth wipes, pail powder, wet bags and extra adsorption liners.
*New clients have a deposit fee of $30 that includes 1 pail liner and 2 wet bags to be returned once finished with our services, 1 pail powder and an intro to cloth diapering.
Once clients/customers have signed up with Payment. We will contact and set up a date and time for first delivery/pick up.
- You have six weeks from the day you receive your first rotation of diapers to contact us and begin receiving regular deliveries. Upon the completion of the six weeks, invoices will automatically be generated and you will begin incurring rental charges for continuing to hold our inventory.
CHANGES IN SERVICE
All changes in service must be made at least 7 days before your next scheduled delivery day. We cannot guarantee changes without at least 7 days notice.
VACATION/PAUSE SERVICES
• If you are going on vacation and will miss your scheduled delivery day, please contact us at least one week in advance to discuss available options.
• We can arrange to come by and pick up all dirty items prior to your departure, pause your service for the week (no pick-up or drop-off),
• If you are going on vacation for longer than one week, please let us know. We will need to come by and pick-up ALL items and hold delivery until the specified return date.
•Pay per Weekly Clients will be charged $12.00 for Pausing the service, even if delivery/laundry service are not needed, as those items are unable to be used by another family during that time. Only for weekly subscribers, if you pre paid for 3, 6,12 months than this charge doesn’t apply to you.
• Weekly service will resume automatically on the next scheduled delivery date following a vacation pause.
USE AND CARE OF DIAPERS
• DO NOT WASH the diapers yourself. Home laundering often leads to staining and can affect the absorbency of the diapers. Any damage due to home laundering will be charged to your account.
- Rented covers that stay at home with you may wash with regular laundry detergent.
- Wash with Tide free and gentle or plant based detergent on Gentle cycle or wash by hand and air dry, sprinkle just a tad of detergent if washing by hand.
- No bleach No fabric softener
• Do not use Desitin Regular, Vaseline, A&D Ointment or any other diaper cream that contains cod liver oil, high concentrations of zinc oxide or any petroleum based oils. These creams can affect the absorbency of the diapers.
• If your diapers are returned to us with stains from an unapproved diaper cream, we will e-mail you and let you know that your diaper cream is staining/affecting the diapers. A $5.00 deep cleaning charge will be assessed the second time this happens (and on all subsequent violations of this policy).
• Do not use any items rented from Love Joy and Clean Diaper Service for anything other than diapering. We need to maintain the integrity of our diapers as chemical-free products. Damage from household cleaning products or inappropriate use will be charged to your account.
• When your baby starts eating solid food, the waste will also become solid. As this happens, you are responsible for “flipping” “plopping” the waste into the toilet before putting the dirty diaper into the diaper bag. You do not need to dunk, scrape, swish, or swirl the diaper in the toilet, but you are responsible for flipping your baby's waste into the toilet once solid foods have been introduced.
- If the diaper is still heavily soiled a deep cleaning fee of $5 will be charged to your account.
• It is the responsibility of the customer/client to make sure all items being rented from Love Joy and Clean Diaper Service are returned in good condition and that ALL items are returned at the end of service.
• Loss of or damage to items due (but not limited) to inappropriate use, home laundering, moisture, insects, or theft will be automatically charged to the customer’s account using the following fee schedule:
o $1.00 per cloth wipe
o $5.00 per rented wet bag
o $5.00 per cotton/hemp doubler
o $10.00 per rented diaper cover
o $14.00 per fitted diaper
o $15.00 per All-in-One diaper
o $20.00 per pail liner
• We keep track of all items that are sent to and received from each customer each week. You are responsible for returning ALL items at the end of your service. If items are missing after your Final Pick Up, you will be responsible returning the items to us or charged (using the above listed fee schedule) to replace them.
Stains
- You will begin with stain-free diapers. However, you can expect that your diapers may develop stains with use. This is normal.
- Since it is our policy not to use bleach, we will do everything we can to get stains out.
- Please be assured that any stains you may see in your diapers are from YOUR baby and that your diapers are clean and sanitary.
- All diapers, covers, wipes, pails, and liners should come to you in clean, usable condition.
- They will not, however, be brand new.
- If you believe a product to be unsafe or unclean, do not use it and contact us immediately.
CANCELLATIONS/ REFUND POLICY:
- Since we have two full sets of diapers reserved for each of our clients, we need to know in advance if you would like to cancel your service.
- Email notice is required
- We do charge on a monthly basis and ask that you give us a full 30 days notice, if you would like to cancel your service.
- We DO NOT offer any refunds for unused weeks of service.
- Initial deposit is non-refundable
- If you have pre paid your invoice for the month(s), you may continue to use the service until your month (s) expires or let us know if you don’t want any new deliveries, as well as letting us know when we can pick up any diapers.
PAYING FOR SERVICE
• Payment for your first three months and new client deposit will be collected prior to receiving your initial set of diapers.
- This payment is non-refundable regardless of cancellation date.
• After your baby is born and your weekly service is activated, your account will be charged each week after your first 3 month commitment.
• Love Joy and Clean LLC will bill customers weekly. You can expect your credit card to be charged the day before your scheduled delivery day prior to receiving your items. Paid service will not be refunded.
• Please do not leave payment out with your diapers. Our delivery drivers are instructed not to accept payments during deliveries.
• To pay your account balance you have two options:
1. Credit Card – enter your credit card information and your card will automatically be charged for your order total the day before your scheduled delivery day
2. Zelle – you may set up online bill pay through your bank (use the primary customer's last name as your account number) Zelle lovejc.diaperservice@gmail.com
• Account must be kept up to date in order to avoid service interruptions.
• Prices are subject to change without notice.
GIFT CERTIFICATES
• Love Joy and clean Diaper Service gift certificates have no cash value and are not returnable, refundable, or transferable.
• Lost, stolen, or damaged gift certificates will not be replaced and the value will not be returned.
• There is no expiration date on gift certificates.
• There are no fees associated with gift certificates.
DIAPER SERVICE AGREEMENT
I _________________________ signify that I have read, understood and agreed to all the terms listed above and I will receive the following as a copy. I furthermore acknowledge and agree that Love Joy and Clean Diaper service LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
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Sign and Date